We've recently had to increase the amount our free delivery offer kicks in - from £20 to £30. As with many industries (and small businesses), we're feeling the squeeze - increasing costs (ingredients, rent, utilities to name just a few), and reducing customer spend means we've had to tighten up a few of our margins. Unfortunately we can no longer afford to give free delivery to our customers on smaller spend amounts.
We'll review the situation regularly, and if things change to allow us to offer free delivery (without increasing our product prices), we'll be sure to reinstate it at £20.
And of course, all our packaging will remain completely eco-friendly and plastic free where possible. We re-use supplier boxes, or use recycled cardboard boxes, paper parcel filler, corn starch parcel filler and paper tape for our deliveries.